Deactivating a User from Members


This tutorial will walk you through how to deactivate a user from Members. To get started, click on Members from the main menu to access all of your Thinkzoom users. 

From the main Members page, use the search bar to find the user you want to deactivate. Once you've found it, click the blue pencil icon to the right of their name to open up their profile.


Once you’re on their profile, locate the red Deactivate button directly underneath where it says Edit Profile. Click it to deactivate the user.


Once you're satisfied, click Save Changes at the bottom. If you need to reactivate this user in the future, click the green Activate button.

If you need further assistance on this topic, feel free to contact our support team anytime between the hours of 8am-5pm, Monday thru Friday, or if you prefer emails to phones, submit a support ticket.

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