Importing Users Who Have Email Addresses


In this tutorial, we’ll look at how to import users who have email addresses into your company’s Thinkzoom account.

For starters, we have Excel templates in the Thinkzoom Help Center to make it easier for administrators to work on their import list.

You can access them here.

Look for the first option that says, "Download the Thinkzoom import file using email addresses."

With the file in hand, open it up to see the following columns for adding your user list. There’s email, first and last name, the parent email the user will be associated with, whether you’re making the user active (enter in 1 to add the user and 0 to have the user removed), and a column for adding users to specific learning Groups. You can also add additional fields, such as job title and other attributes, but for now, we’ll stick with these default options.


Once you’ve created the list, save it as a CSV file and go to your Thinkzoom dashboard. Click on Members and select View all from the drop-down menu to go to the main page. From there, click Import Members and upload the CSV file we just saved.


You will receive a notification that the file is being processed. Once it’s done, refresh the Members page and you’ll see that the new user has been added to your company’s Thinkzoom account. You can also find the new user using the search field.


With the new user added, you can view the user’s profile by clicking the blue pencil icon to perform a number of edits, such as managing their permissions, adding more details to their bio, adding or removing the user from any Group or Track, and so on.


If you need further assistance on this topic, feel free to contact our support team anytime between the hours of 8am-5pm, Monday thru Friday, or if you prefer emails to phones, submit a support ticket.

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